POLICIES

Policies

1. Quality Assurance

All items are carefully checked for major flaws, including holes, stains, or rips, before being listed for sale.

Where possible, we may repair or mend items to support our commitment to sustainability.



2. Preloved Nature

Our items are preloved and secondhand, not new. This means some general wear, such as small bobbling or loose threads, may be present.



3. Unique Items

We usually only have one of each item in stock. If you love it, we recommend purchasing it right away to avoid disappointment.



4. Care & Cleanliness

All clothing is washed and ironed (if needed) before being listed. New-with-tags items are sprayed for freshness, but we still advise washing them upon receipt.



5. Colour Variations

Please note that colours may appear slightly different from the actual item due to lighting and photography conditions.



6. Customer Conduct

We reserve the right to refuse sales to anyone displaying aggressive or inappropriate behaviour towards us.




We aim to provide a positive, sustainable shopping experience and appreciate your support in helping us continue this mission!